Some time back we were approached by a huge organization to maintain one of their projects. This project was not developed by us but we were being requested to maintain it.
Without getting into the reasons of why the client did not trust the original development company with the maintenance, let me instead focus on the list of questions that we asked the client for the intake. The idea is to let you know a list of questions that you should ask the client to begin the intake.
We distributed the questions into 4 categories
- Technology
- Process
- People
- Others
Following is a list of questions that we put in each of these categories.
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