Browsing All Posts published on »August 15th, 2011«

Complaint Resolution and Lack of Ownership

August 15, 2011

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An interesting incident happened today. For one of the festivals my wife had bought chocolate muffins for her niece and nephew. As it tuned out, even though the salesman claimed them to be fresh, they were fungus ridden. We came to know about their state once her niece opened the box to relish her favorite […]

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